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Florian Bailey über Social, User und Online Strategie

Archive for the ‘User Experience’ Category

Why does every RSS application suck ?

5 Kommentare

The problem with RSS Readers is the baggage they inherited from email applications.
Like any email application most readers have a two pane view and a counting system showing you your unread entries. This user interface makes sense when reading email.
I really need to know if there are new emails and filing them into different categories makes it easier to find older emails.
None of this makes sense when you are reading different kinds of articles partly from vague topic categories.

Imagine RSS Newspapers

Imagine if you would open a newspaper every morning and it would show you all the articles in one long column.
Of course there would be different columns ( on other pages ) for certain article categories like Politics, International and Dining.
At the top of your newspaper and every column would be a giant number screaming at you the current count of unread articles.
The newspaper would show new articles after you read the old ones. Your only way to scan for the most important articles of the day would be to read all articles and decide which were the most important articles.
To show the fundamental error in the User Experience just imagine your newspaper would arrive by email, every article would be one email and the emails would slowly trickle in in the course of the day.
Just to annoy you even more most journalists and editors at the particular newspaper would have conspired to write the most obscure headline telling you actually nothing about the article.

Well what I’m trying to say is this: RSS readers are broken, the developers forgot to include reading in their list of tasks.

Just take a look at Google Reader my favorite web based RSS reader.
The user experience is actually horrible, it has shortcuts to jump from one article to the next, how is this going to help me ?

This is not how the mind works when scanning large amounts of information. We scan for headlines and for patterns. We are pattern recognition animals. But the User Experience at Google Reader is one of jumping, look at an article and jump to the next one, decide if it is relevant and jump to next one. This is the same in every rss reading system I have seen it’s an experience of jumping and rapid decision making. That can be ok and it is a working model if you have only a small number of feeds. It becomes a problem with more than 50 new articles a day.
If you have large amounts of data your mind needs orientation, it needs space and it needs typography. This way information becomes scanable.
RSS could be the premier solution for the customized digital newspaper of the 21st century, but at the moment it’s just a way to centralize your email newsletter subscriptions.

Take a look at http://www.bestfrontdesign.com/ it features a new newspaper front every day. You will notice the difference in the information you can grasp in 5 seconds if you take a
look at this random screenshot of my google reader

Google Reader Screenshot

don’t forget to compare it to a quite old newspaper design, quite bad compared to todays newspaper designs but still

Newspaper Screenshot


If you are a developer and are working on a solution and you are in need of some ideas and advice or if you are looking for a partner I’m more than willing to help to solve my own RSS problems.

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Geschrieben von Florian

8. September 2007 um 15:07

Abgelegt in User Experience

Web 2.0 Namen

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Namen sind wichtig, im Internet sogar sehr wichtig. Falsche Namen kosten User, ein Beispiel Partnr. Eigentlich eine gute Seite ( abgesehen vom Schriftkontrast) , mit einem guten Konzept und ich bin sicher eine gewisse Nutzerzahl werden sie kriegen. Aber …

“Schatz meld dich da mal an hab dir einen Link geschickt ich muss das testen”
“Was soll das sein Part Nr ? Teile Nummer? Da melde ich mich bestimmt nicht an.” .

So schnell sind die User wieder weg.

Geschrieben von Florian

21. Juli 2007 um 13:54

Abgelegt in evtl. lustig,Social Networks,User Experience

Toys can change the world

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Geschrieben von Florian

19. Juli 2007 um 10:20

Abgelegt in Social Networks,Spiele,User Experience,Videos,Web 3.0

Schöne neue Bezeichnung: Social Experience

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Es ist manchmal etwas schwer irgendjemandem zu erklären was man genau tut, aber jetzt habe ich endlich eine Wortkombination entdeckt in der fast alles enthalten ist:

User & Social Experience Consulting

Social Experience wird das Web Wort 2008 werden, wenn alle Communities um jeden User kämpfen, muss Usability selbstverständlich sein, User Experience ist fÜr alle Web2.0 Plattformen fÜr sich allein zu kurz gedacht, es geht um Interaktion und neue Formen der Kommunikation es geht um Social Experience.

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Geschrieben von Florian

18. Juli 2007 um 22:24

Abgelegt in Social Networks,Uncategorized,User Experience